![]() |
Accepted
Payments |
|
General ORDERING Information
Order Online Oder
by Phone Order
By Mail - Mailing Address & Contact Info:
How Long Does it Take? Generally orders go out 2-3 a week. The weeks before gift-giving holidays (Valentines, Mother's Day, Christmas...) I try to ship orders everyday. This is a one-artist operation, so if I go on vacation, everything goes on hold and I will my schedule on this page or in my order confirmation email. Confirmation - When your order ships you will receive an email confirmation within 1-2 business days. Delivery times vary by shipping method and location. See below for estimates. Shipping Methods - Mostly by USPS
Handling - Your quoted shipping costs covers all handling charges and custom document preparation for International parcels. You may return unworn
items within 30 days for an exchange. Returns must be received at my
office within 30 days of the postmark date on your shipment. You pay
return postage and I will send your replacement item by Standard Shipping
at no charge within the USA. (this free return shipping is limited
to one replacement and applies only for immediate re-shipment upon receipt
of your return. Repair Policies Necklaces can be
sent back to be shortened to a length of your choice for a $5 fee anytime
(you pay all postage charges both ways). Lost or Missing Parcels: If you do not receive a Domestic Order within 2 weeks, or an International Order within 4 weeks, notify us immediately by phone or email. If I do not receive notification that your order is lost or missing within 45 days of your ship date the insurance on your parcel may be void and replacement of the contents is not guaranteed. Unclaimed Parcels: It is your responsibilty to take delivery of your parcel in a timely fashion. Once you receive a confirmation email that your order has shipped, delivery may require a signature for delivery. If you are not home, your postal carrier will leave a notice for you to pick up the package at your local Post Office. Most post offices do not hold packages more than 10 days. If your package is unclaimed it will be returned to us and WILL NOT be reshipped without communication from you. You may have to pay additional postage charges, including delivery confirmation, insurance or certified mail. Packaging & Gift Wrapping Info International Shipping - Please Read Before Ordering Without
Insurance With
Insurance Credit
Card Authorization
Email:
|